So we established DCA to work differently, so we are proud to be the world's first independent 3D Impression specialists for the Music Industry. Run by professional musicians & sound engineers, we firmly believe in being 'Experts by Experience' and help other music industry professionals find the right custom in ear monitors and hearing protection for them! Working exclusively with select worldwide partner manufacturers, DCA was designed from the ground up to be a cutting edge, environmentally friendly and person-centred company that provides the best customer service for the music industry. For more on our ethos and why we do what we do, follow the link below.

DCA HQ is in Birmingham and this is where we conduct most of our sessions, however we do travel all over the UK. Being in the midlands, we are perfectly located to be able to serve most areas with our mobile appointments for a reasonable travel cost. We have held sessions in: London, The Home Counties, Newcastle, Liverpool, Leeds, Sheffield, Manchester, Bristol, South Wales, Portsmouth, Devon & Cornwall, Manchester, Leicestershire, the West Midlands, Shropshire & the Welsh Borders. So wherever you are, if you'd like us to come out to you, please feel free to get in touch!

Hey, Miles here! So I took the approach to DCA as if I was performing on stage and putting together a session band or getting a crew together for a tour - I wanted a business to run with integrity and in line with the values I started the company with. That means to work with the right people, for the right reasons. In our partners, I think we have found those people. DCA is a specialist service, so all our partner manufacturers are curated, handpicked, and great people that I really enjoy working with! They're generally smaller teams doing awesome things, that I trust and can contact easily whenever I need to. We have fantastic close relationships with them too, which I feel means when it comes to any kind of order, endorsement, servicing, repairs, or any kind of query really – I know I can get hold of them quickly and have whatever conversation I need to in person and get a quick resolution. In my opinion, this is invaluable! Plus I know we’ve got a set of Custom In Ear Monitors for any music industry professional, at any level, on any budget, in any style, so it's not a compromise working with us! We're always talking to people but not everyone in the industry has been receptive to what I wanted to do, maybe wasn't fully aligned with DCA's values and my person-centred way of working or could meet the high standards I set to give you, our clients, the best service and experience. Ultimately this is my top priority and I won't compromise on. As a musician I love IEMs! I have a pair of customs from most manufacturers and have gigged them a lot... So when people ask me for advise I'm always happy to help however I can and you'll always get the same transparent opinion. What's in the future for DCA? Well, these doors aren't closed from my end by any means. I'm always having really interesting conversations and making some really cool connections. So we may take on further partners in the future, but again, only if it's a good fit. So watch this space!

So as DCA is a bespoke service, we are appointment only. You can request a session with us easily online, or via email.

So at DCA we do things differently, put you at the centre of what we do and like to keep things simple and transparent - so here's our process. When you choose to work with us, the cost you see on the website includes everything you need to get your customs in your ears, including: 1. A set of exclusive 3D Impressions 2. Any import duty and postage on US IEMs 3. Insured next day postage to you at a time that's convenient 4. A tree planted in your name through the HearForeverProject. 5. Our ongoing support to help you get the most out of your IEMs, whatever level you work at, be it playing pub gardens to arenas! I've seen things cheaper elsewhere? You might see customs advertised at lower costs by other companies. A lot of the time that's without impressions, so bear in mind that may be an additional cost to factor in which can range from £70 - £100 depending on where you are. Also, DCA was set up with a different approach to other IEM suppliers and like to remain open to help wherever we can. As a consultancy we decided to make the best tech available for all and as a result we aren't sales led but person-led and that often means we invest alot of time into our clients much before and long after they've recieved their customs! We appreciate custom in ear monitors are a big investment for most people, so our process is designed so we can always take the time necessary to make sure you're totally comfortable with your purchase and properly up and running once it arrives. This is the reason why we've actually created a really great community of working musicians and also been trusted by some of the highest profile musicians in the world. For more independent views on what our Client's think, feel free to check out our Trustpilot Reviews. Are there ever extra costs? Please bear in mind if you'd a demo and our help and guidance finding the right set of custom in ear monitors for you and integrating it into your setup, we do ask for a £100 consultancy fee to hold the date and make arrangements for your session. The only additional cost ever on top of your IEM price is for mobile or Clinic appointments and are agreed by you and DCA well in advance. They would be if: 1. We are travelling to you for our session, we usually ask for a minimal contribution towards our travel. 2. We need to hire a space to accommodate you, for example at one of our Demo Clinics we ask for a 'flat rate' travel contribution, or if we book a rehearsal space to see you and your bandmates - we'll politely ask for a contribution towards this. These costs are normally pretty nominal and are always based on current Musician's Union rates for transparency and are just to help get us to you and be able to facilitate your session properly! If you have any questions about getting booked in, feel free to get in touch!

There are a couple of ways! You can either book online here on the website by requesting a time slot for a 1:1 session on our services page! Alternatively, if you'd like to talk to us about it before - click the button below and let us know a date, time and location you'd like to have a session and we'll go from there!

Generally, our Demo & Impressions last around 1.5hours to 2 hours. This is normally more than enough time for you to try out all of our Demo units at your leisure, and for us to get your 3D Impressions too! If you feel you'd need more time, please mention it to us at the time of booking and we'll try and accommodate a different session length.

Absolutely not. At DCA we want the process to be as relaxed and transparent as possible so you are more than welcome to try all of the IEMs we have here during your session, with no exceptions. We love music and In Ear Monitors, so if you're interested in trying IEMs that for example have certain technologies to experience how they sound, we're happy for you to try them out! While you're with us it's your opportunity to have some fun and get comfortable with well the IEMs we have to make the best, informed choice for you - so we'll facilitate that as best we can!

So there are several reasons why we chose to champion 3D Impressions and make these types of cutting edge impressions available to all music industry pros in the UK. Here are our top 3: 1. Experience. As many of our clients will agree to, they are quicker, more accurate and less invasive than traditional moulds and therefore a much nicer experience than having your ear filled with silicone. With our 3D Impressions, there is only something in your ear canal for around 10 - 30 seconds (on average), as opposed to up to 5minutes with traditional silicone. This is means we can instantly download your 3D Impressions and email them to your manufacturer there are then. 2. A modern digital workflow. All of our partners Custom In Ear Monitors now are modelled digitally and then 3D printed, so for us it makes sense to us to start with the best digital image of your ear possible. This cuts out any chance of potential errors or imperfections with physical moulds when they are removed from your ear. With our process, there is nothing physically made until your IEM is printed and ready to receive it's drivers! 3. Zero-waste process. At DCA we want to be as environmentally conscious as possible, and our 3D Impressions embody that. We could have just done traditional impressions, however they generate a lot of single-use plastics which, in our opinion, is totally unnecessary. Sometimes, you may need several sets of impressions taking of you ear. Traditionally, this would generate a lot of plastic and silicone. With us, it's just one scanner and multiple digital files. Simple. Feel free to get in touch if you have any more questions about the process!

So on average our 3D Impressions only take 2 minutes per ear, with only the first 10-30 seconds being actually inside your ear, when we scan your Ear canal. So unlike traditional impressions where you have a silicone compound hardening inside your ear, close to you eardrum, for around 4-5 minutes, our Scanner is only close to your eardrum for a matter of seconds and the majority of the Impression actually take place scanning the outside of your ear! It's for this reason (amongst others) we say our Impressions are quicker and less invasive than traditional impressions and chose to really champion 3D Impressions.

So what kind of Impression you require is totally personal and will also depend on what type of shell your final IEM will have. Here's the basic theory: So as your jaw moves it will change the shape of your ear canal, and this can affect how well your Custom In Ear Monitor seals in your ear, which is critical for noise isolation and the bass response of the In Ear Monitor. So, if you have a soft silicone shell (for example, an IEM by ACS Custom), the IEM tip is flexible. So more often than not, this means we will take a closed/relaxed jaw impression with you sitting normally, because even when you move your mouth and your ear changes shape slightly (e.g. if you're singing) your IEMs will move with your ear on stage and maintain the seal! Alternatively, if you go for a hard acrylic shell IEM, (for example a 64Audio IEM) we approach it slightly differently! We will use a small bite block to open your mouth half way during your 3D Impressions. This means we get a 'best fit' of your ear canal, so that the rigid ear tip of your Custom In Ear Monitors will still seal in your ear whether your mouth is open, or closed! At your appointment during our conversations we'll go through all the variables with you to make sure that we take the correct impression for you!

So at DCA, we don't send out copies of your ear impressions as they are exclusive to us here in the UK, but not to worry, instead the files will be kept safely on our encrypted servers for 5 years, so if you ever need replacements or additional in ear monitors or hearing protection, we can arrange that really easily!